Meridian Auto Parts
Company Policies

Pricing Policy
Meridian actively works to be aggressive in pricing.  You might find it for a few bucks cheaper, but its really not cheaper if you have to reinstall the part because it is defective.  Defective rates in the remanufactured industry often run at 60% or higher for some companies. 

Meridian is a leader in quality control to ensure one of the lowest defect rates in the industry.  We guarantee our products and offer a limited lifetime warranty.  You will not find a better quality part anywhere.    

Used parts are stripped from junk yards and often have internal damage.  The car is in the junk yard because it was in a serious accident or is very old.  Either from the accident or from age, the interior parts could be severely damaged.  They may offer a warranty, but that does not cover the cost and time of installation.  

We know the most important thing is to have your car working and back on the road.  If a part is defective it can cost you dramatically in car rental fees, lost time and shipping costs.  Meridian guarantees our parts and will pay shipping on defective parts in the US.  If purchased and installed through a dealer or mechanic, we can even reimburse labor charges for installing replacement parts through our optional labor guard warranty.  Ask for Meridian by name, always the best value in the long run.

Payment Policy
Meridian proudly accepts Visa, MasterCard, American Express and Discover over the phone.  Dealers and Automotive Professionals can also get monthly billing.  Please call for COD.  

We Proudly Accept

Over the Phone!

Warranty Policy
Meridian offers a full warranty on all parts, usually a lifetime warranty.  See the full warranty page.

Dealers and Mechanics get Additional warranty. Call for details. 

Shipping Policy
Meridian uses UPS for shipping and all rates are based on UPS charges for your location.  All non international shipping fees include the return charges for the core.  

We offer Next Day Air, Two Day Air and Ground Shipping options.  

Most orders received by 3pm PST will ship same day, all others will ship next business day.  

Orders in some areas can often be couriered same day.  Call for this service.

All Meridian products ship in high quality boxes and everything you need for returning the core is included in the package.  You can see the paperwork is already on the box for returning the core.

Each part is wrapped and packaged carefully in bubble paper which is easily reusable for the core

Return Information
All unused, uninstalled parts purchased through Meridian are returnable!  Within 30 days of purchase of your order, you may return any unused and non special order parts.  Please use the same box and return to us.  Place a note in the box or email us explaining the reasons for the return.  Used or parts without notes will not be refunded.  Returns after 30 days are not accepted and will result in zero credit.  All returns will be fully refunded minus shipping and minus a eighteen dollar return fee.  Refunds take approximately two weeks and are refunded in the same manner as payment.

It is our policy to replace all defective and wrong parts.  If you choose to return a uninstalled defective or wrong part rather than have us ship you a new one, you will be subject to the same rules above.  Returning an installed part will result in zero refund. 

Core Policy
Please visit out Core Policy Page.  

International Policy
Meridian does not currently support products shipped outside the US.  We will ship products but do not cover return shipping on product defects.  Shipping charges are significantly higher.  There is an international fee.  Please note that customer service is only in English.  

Partners, Resellers, Affiliates, and linking Policy
Meridian has built a reputation for quality and availability that is unequaled in the steering components industry.  If your company is interested in accessing these services to offer to your customers or to increase the depth of your site.  Please email us to arrange this, ATTN: Partnerships.  

If you are interested in linking to us, visit our banners page.

Tax Policy
All orders shipped or billed to California addresses are taxes at 7.75%.  All other orders are tax exempt.  Core charges in CA are charged tax.  Tax is refunded when the core is returned. 

Dealers and auto professionals see dealers page.  Resell ID's are acceptable. 

Privacy Policy
Meridian follows a strict privacy policy and all information will remain confidential.  We do collect consumer data and use cookies, strictly to increase our level of service to the customer.  We do not sell customer data.

Terms of Use
Meridian reserves all rights, any reproductions without our expressed written consent is unauthorized.  

Please contact us with further questions.